Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets
Zendesk provides the time-saving tools and insights agents and their managers need to deliver on their customers’ expectations
Connect on The Right Channels
Lead customers to happiness
Give customers what they want – quick and easy resolutions to their issues. Zendesk Support helps you provide personalized support when and where they need it, so customers stay happy.
Support your support
Productive agents are happy agents. Give them all the support tools and information they need to best serve your customers.
Grow without growing pains
Zendesk Support lets you customize your support and configure any workflow. Our software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow.
Right place, right time
Bring in customer interactions from anywhere. With features like web widgets, pre-defined ticket responses, and customer search history, give them faster support on their preferred channels at the moment they need it.
Customize and personalize
Zendesk Support is designed to be flexible. It works right out of the box, or it can be configured to your preferences. Customize a workflow or use apps and integrations–any way you use it, Zendesk Support has the flexibility to fit your support needs.
Be smart about your support
Zendesk Support arms you with insights so that you can measure and improve your customer service. Learn what your customers think through customer satisfaction ratings and get analytics on how you’re doing through performance reports and dashboards.