Delivering an exceptional customer experience has become a top priority as businesses strive to meet the ever-increasing demands of customer

Human Capital Management (HCM) is the process of managing and optimizing an organization's human resources. It covers the whole employee lif

Organizations may manage their client interactions and data with the aid of Salesforce, a cloud-based customer relationship management (CRM)

Fakta yang tidak bisa kita pungkiri, pandemi yang dialami dunia secara global 3 tahun terakhir ini membuat proses kerja di perusahaan...

Sistem penggajian merupakan pekerjaan hal dasar bagi human capital, adanya kesalahan perhitungan yang banyak merugikan karyawan membuat...

Bank OCBC NISP has deployed Oracle Fusion Cloud Human Capital Management (HCM) to automate its human resource (HR) systems and help...

Last week, Trees Solutions hosted a Corporate Social Responsibility (CSR); charity event called "Donate Today for a Better Future 2022"...

Zendesk is a Customer Engagement Platform, not only a Ticketing System. We must give information to our customers in order to keep them.

Zendesk is a cloud-based customer experience (CX) platform aimed to boost customer communication. Zendesk strives to improve the way support

When planning the Customer Experience route, make sure to avoid these three worst mistakes. Assuming that all customers have the same prefer

Global pandemic caused customers to modify their purchase habits. To achieve these expectations, businesses should focus on improving the...